Something Bugging You

** UPDATE ** I have been contacted by the manager of the Zantigo’s in question. They are very apologetic and have talked to the staff in question about how they reacted to the situation. I think they have done a satisfactory job since and applaud them for their commitment to customer satisfaction.

I just had a very interesting experience at the Woodbury Zantigos, well not so much my experience as my co-worker Jim’s. We went to have a very quick bite to eat before running some errands and Zantigos has some good chilitos.

I got my usual order of chilitos and green chili and Jim ordered chilitos and some Mexican potatos. Mexican potatos are just tater tots that have been deep fried and seasoned, but they are pretty tasty… Normally.

Zantigos Fried Bug SpecialAfter eating a few potatoes Jim picked up something special out of his potatoes. We think it was a wasp or other larger flying insect that either fell or was pushed into the frier. It was totally disgusting and needless to say he did not finish his potatoes.

The worse part if you can think of something worse is that when he pulled aside an employee to show her the buggy potato she responds, oh well I can give you some more potatoes if you wanted. No apology, no offer to refund the potatoes, just an offer for more of the specially dieased bug potatoes.

I do not think I will be going back to Zantigos for some time.

Rick

18. April 2008 by Rick
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